FAQ

Welcome to our FAQ section! Here you'll find answers to commonly asked questions about our practice. If you don't see the information you're looking for, feel free to reach out to us directly. We're here to help you!

Can I reschedule or cancel my appointment?

Yes, you can reschedule or cancel your appointment online or by calling us at least 24 hours in advance.
Do you offer same-day or walk-in appointments?

We offer same-day appointments based on availability. Walk-ins are accepted for urgent needs but are subject to provider availability.
How early should I arrive for my appointment?

Please arrive 10-15 minutes early to complete any necessary paperwork.
What insurance providers do you accept?

We accept most major insurance plans. Please check our Home Page page or contact us for a complete list.
What if I don’t have insurance?

We offer competitive self-pay rates and can provide estimates upon request.
What forms of payment do you accept?

We accept cash, credit/debit cards, and Health Savings Accounts (HSA) cards.
How do I prepare for a telehealth visit?

Ensure you have a stable internet connection and a quiet environment if possible. A mobile device or computer with a camera is required.
What conditions can be treated through telehealth?

Telehealth is available for minor illnesses, follow-up visits, medication refills, and chronic disease management. If we determine your condition requires an in-person visit, we will advise you accordingly.
How do I access my medical records?

You can request your medical records through our Patient Portal or by contacting the office.
How do you protect my personal health information?

We comply with all HIPAA regulations to safeguard your personal and medical information.
How do I request a prescription refill?

You can request a refill through our Patient Portal or by contacting the office directly.
Do I need a referral to see a specialist?

It depends on your insurance plan. Please contact your insurance provider or ask our office staff for assistance.
What should I bring to my first appointment?

Please bring a valid ID, your insurance card, a list of current medications, and any previous medical records.
Can I fill out forms online before my visit?

Yes, you can complete registration and consent forms online through our Patient Portal.
What is your cancellation policy?

We kindly ask that you notify us at least 24 hours in advance if you need to cancel or reschedule your appointment. A cancellation fee may apply for late cancellations or missed appointments.
Do you offer bilingual services?

Translation services are available upon request.