Secure Messages
Send secure, non-urgent messages to the office through the Athena patient portal.
Office Notice: Plymouth County Primary Care will be closed on Fridays, with limited appointment availability by request. Please call the office or use the patient portal with any scheduling questions.
View updatesExisting patients can use the Athena patient portal to send secure messages, request medication refills, and view important visit information.
The patient portal is the best way for existing patients to securely communicate with the office for non-emergency needs.
Send secure, non-urgent messages to the office through the Athena patient portal.
Request prescription refills and allow time for requests to be reviewed by the office.
View important visit information and patient details available through the portal.
Use the portal for private patient communication instead of regular email whenever possible.
If you are experiencing a medical emergency, call 911 or go to the nearest emergency room. Do not use this website, the contact form, email, voicemail, or the patient portal for urgent or emergency medical needs.
Messages sent through the old Tebra portal are no longer monitored. Please use the current Athena patient portal for secure messages and patient communication.
Quick answers about portal access and appropriate portal use.
Please use the Athena patient portal. Messages sent through the old Tebra portal are no longer monitored.
No. The portal is not for urgent or emergency medical concerns. If you are experiencing a medical emergency, call 911 or go to the nearest emergency room.
Please call the office at 781-755-8715 before sending records, forms, or documents to confirm what is needed and how to send it securely. Do not send medical records or sensitive health information by regular email.
Existing patients can request medication refills through the Athena patient portal. Please allow enough time for refill requests to be reviewed.
If you have trouble accessing the portal, call the office at 781-755-8715 for help with general portal guidance.
Use the Athena patient portal for secure messages, refill requests, and patient information. Call the office if you need help.