1
Schedule an Appointment
New patients can schedule online through Athena or call the office directly. Same-day appointments may be available depending on the schedule and visit type.
New & Returning Patients
Patient Resources
Plymouth County Primary Care is accepting new adult patients in Pembroke, MA. Find what you need to prepare for your first visit, manage ongoing care, access the patient portal, and understand what to expect.
Accepting New Patients Adults ages 18 and older. Schedule online or call the office to book your first appointment.
New Patient Quick Start
Everything you need to know before your first appointment at Plymouth County Primary Care.
2
Verify Your Insurance
Plymouth County Primary Care accepts many major insurance plans. Before your visit, contact your insurance company to confirm that the practice is in-network for your specific plan and verify your copay, deductible, and any referral requirements.
Insurance Information →3
Bring What You Need
Arriving prepared helps your first visit go smoothly. Please bring the following to your appointment:
- Photo ID
- Current insurance card
- Current medication list
- Preferred pharmacy information
- Relevant prior medical records, if available
4
What to Expect
Your first visit will include a review of your health history, current medications, and any active concerns. The provider will work with you to understand your health goals and establish a care plan.
If you have specific questions before your appointment, call the office at 781-755-8715.
For Returning Patients
Existing patients can use the Athena patient portal and the resources below to manage their care.
Patient Portal
Use the Athena patient portal for secure messages, medication refill requests, and to view visit information.
The old Tebra portal is no longer monitored. Please use the current Athena portal.
Log In to Patient Portal →Medication Refills
Request medication refills through the Athena patient portal. Please allow enough time for refill requests to be reviewed by the office.
Do not use email or the old Tebra portal for refill requests.
Patient Portal Info →Records & Referrals
If you need to send prior medical records, forms, or documents, please call the office before sending to confirm what is needed and how to send it securely.
Do not email medical records or sensitive health information by regular email.
Call 781-755-8715 →Telemedicine
Telemedicine may be available for eligible non-emergency visit types when an in-person exam is not required. Call the office or schedule online to ask whether your visit qualifies.
Services Overview →Common Patient Questions
Quick answers about visiting Plymouth County Primary Care for the first time or as a returning patient.
Are you accepting new patients?
Yes. Plymouth County Primary Care is accepting new adult primary care patients ages 18 and older in Pembroke, MA. Patients can schedule online or call the office to book a new patient appointment.
Do I need to bring anything to my first appointment?
Please bring a photo ID, your current insurance card, a list of your current medications, your preferred pharmacy information, and any relevant prior medical records if you have them available.
What insurance do you accept?
Plymouth County Primary Care accepts many major insurance plans. Because coverage can vary by plan, we recommend contacting your insurance company directly to confirm that the practice is in-network and to verify your copay, deductible, and any referral requirements before your visit. See our insurance page for more details.
Can I schedule online?
Yes. New and returning patients can schedule appointments online through Athena. Same-day appointments may be available depending on the schedule and visit type. You can also call the office if you need help choosing the right visit type.
Do you offer telemedicine?
Yes. Telemedicine may be available for certain eligible visit types when an in-person exam is not required. Call the office or schedule online to ask whether a telemedicine visit is appropriate for your concern.
How do I access the patient portal?
Existing patients should use the Athena patient portal for secure messages, refill requests, and visit information. The old Tebra portal is no longer monitored. Visit our patient portal page for the login link and more information.
More answers on our full FAQ page.
Not for Emergencies
If you are experiencing a medical emergency, call 911 or go to the nearest emergency room. Do not use this website, the contact form, email, voicemail, or the patient portal for urgent or emergency medical needs.
Ready to Schedule?
Schedule online or call the office for help with new patient appointments, visit type questions, or general scheduling.